What is the yellow triangle next to a referral stage?
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If you see a Yellow triangle next to an ATS stage in your pipeline, it means we weren’t able to map that ATS stage to one of our 6 Eqo stages.
Usually it means it was likely not mapped in “stage mapping”.
To troubleshoot, please ensure you go to “Settings” → “Staging Mapping” and map that status to one of the Eqo stages and save down.
Then, just resync the individual record opening up the Referral Drawer → clicking 3 dots and “Resync”. The yellow triangle should disappear.
If the issue persists, please reach out to your Account Manager or support@eqorefer.com
Other questions? Click on the 🛎️ icon to chat
We're always here to help
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